Ownership, reuse and export
Pest control software data ownership and reuse, platform by platform
Updated
3 of the 5 pest control platforms on the board name the firm as owner, and 4 keep an anonymised or aggregated version of what it enters.
The version each platform keeps
A buyer licensing a pest control firm's records will ask what the software maker can already do with them. These are those clauses, each quoted from the platform's page.
FieldRoutes: a perpetual licence, including aggregate use outside
FieldRoutes' terms grant it a perpetual, irrevocable licence to use company data and usage data "internally or externally in any way in aggregate or de-identified or anonymized format".
Source: FieldRoutes Terms of Service
FieldRoutes privacy policy: de-identified information for any purpose
FieldRoutes' privacy policy says: "We may use De-Identified Information for any purpose, including without limitation for research and marketing purposes".
Source: FieldRoutes Privacy Policy
WorkWave, the maker of PestPac: no generative AI from customer data
WorkWave's privacy policy says: "We do not develop generative AI tools from customer data." Its general terms let it use workforce data for benchmarking only in a form that does not identify the customer or any individual.
Source: WorkWave Privacy Policy
Coalmarch: anonymised benchmarking
Coalmarch's terms let it use content for benchmarking, data analysis and enrichment "provided that all data is anonymized and cannot identify you".
Source: Coalmarch Terms and Conditions
Leaving a pest control platform
FieldRoutes publishes a declaration that it will give customers moving to a competitor comprehensive data extracts. Its terms say it need not keep data longer than 60 days after termination, and GorillaDesk's terms let it delete an account's data any time after 30 days.